Privacy Policy
This Privacy Policy explains how NEO Dumpster Dudez (“NEO Dumpster Dudez,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or request or use our dumpster rental services. By using our website or contacting us, you agree to the practices described in this policy.
Information We Collect
Information you give us
When you contact us by phone, email, or a form on our website, or when you request or book a rental, we may collect:
- Your name and business name (if any)
- Contact details such as email address and phone number
- Service and billing address and the location where a dumpster is placed
- Details about the service you are requesting
- Payment-related information needed to process your order (payment card details are handled by our payment processors; we do not store full card numbers)
- Any other information you choose to provide in a message or request
Information collected automatically
Like most websites, we and our service providers may automatically collect certain technical information when you visit our site, including:
- IP address, browser type, device type, and operating system
- Pages viewed, links clicked, and the date and time of your visit
- The website or ad that referred you to us
- Cookies and similar technologies (see “Cookies and Tracking” below)
Fonts and other site assets are served directly from our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule, deliver, and manage dumpster rentals and pickups
- Process payments and send invoices and receipts
- Communicate with you about your service, including confirmations and updates
- Operate, maintain, and improve our website and services
- Measure and improve our advertising and understand how visitors find us
- Comply with legal obligations and enforce our terms
Cookies and Tracking
We use cookies and similar technologies to operate our website, remember your preferences, and understand site usage. We may also use analytics and advertising services — such as Google Analytics and Google Ads — which use cookies and similar identifiers to measure site traffic, understand which ads brought visitors to us, and show relevant ads on other sites.
You can control cookies through your browser settings and can opt out of certain advertising cookies. For Google’s advertising and analytics tools, you can learn more and manage your choices at Google’s partner-sites page, Google Ads Settings, and the Google Analytics opt-out.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business — such as payment processors, scheduling or dispatch tools, hosting providers, and email services — only as needed to perform services for us.
- Advertising and analytics partners, such as Google, in connection with the cookies and technologies described above.
- Legal and safety purposes, where we believe disclosure is required by law, subpoena, or legal process, or is necessary to protect our rights, property, or safety, or that of others.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
Data Retention
We keep personal information for as long as needed to provide our services, maintain business and financial records, resolve disputes, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Choices
- You may opt out of marketing emails by using the unsubscribe link or replying to ask us to stop.
- You may ask us to review, update, or delete personal information we hold about you, subject to legal and recordkeeping requirements.
- You can control cookies and advertising choices as described above.
To make a request, contact us using the details below.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
NEO Dumpster Dudez
3473 State Rte 5, Cortland, OH 44410
Phone: (330) 272-6011
Email: office@neodumpsterdudez.com